Returns & Exchanges

At Tekkie Town, we want you to be completely satisfied with your new footwear and apparel. If you aren't happy with your purchase, you can return or exchange your items within 30 days of purchase provided they are in their original condition and packaging.

1

Initiate Your Return

Log into your account and navigate to your order history to select the items you wish to return, or visit any Tekkie Town store nationwide with your original proof of purchase.

2

Package the Goods

Ensure the items are unworn, in their original shoe box or packaging, and place them into a secure shipping bag or box to prevent damage during transit.

3

Drop Off or Collection

Choose between dropping your package at a designated courier point or scheduling a collection from your doorstep through our online returns portal.

4

Quality Inspection & Refund

Once our warehouse team verifies the condition of the returned items, we will process your refund to the original payment method or issue an exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing